Help Centre
Gambling is meant to be fun, so keep control of your time and your budget. You'll find the tools below in your account settings. Free, confidential support is available from the Responsible Gambling Council, Gambling Therapy, ConnexOntario, the YMCA Youth Gambling Awareness Program and Internet Matters.
What currency does my account use?
Your account uses Canadian dollars (CAD). You see deposits, bets, winnings and withdrawals in CAD.
How does the no-deposit offer work?
Register an account to get 20 free spins without a deposit. Spin winnings have a 5x wagering requirement, and the most you can withdraw from them is C$100.
Which providers power the live dealer games?
Our live casino is powered by Evolution, Pragmatic Play Live, Authentic Gaming and Stakelogic Live.
How can I protect my account?
Pick a strong password used only for this account, and keep your login details private. We also verify your identity and location before we process your first deposit.
Who can play and from where?
Registration is open to players aged 19+ only. Online casino play must be legal where you live, and we run location checks to confirm this before you deposit.
How do I get in touch with support?
Write to [email protected], including your username and a brief description of your question. You will get a reply from our support team by email.
What limits apply to withdrawals?
Withdrawals start at C$10, with a monthly limit of C$30 000.
Does the casino work on a phone?
Yes. Our HTML5 site runs in any desktop or mobile browser. iPhone and iPad users can also get our iOS casino app, and Android players can download our app from Google Play.
How do I register as a new player?
Tap Join Now, fill in the registration form and confirm you are 19 or over. When your account is ready, claim your 20 free spins and begin playing.
Your limits
- Deposit, wager and stake limits
- Play time reminders and reality checks during your sessions
- Take a break from gaming for between 24 hours and 6 weeks
- Take a self-exclusion break or permanently close your account
- Quick self-test to look at your gambling habits
- Identity (KYC) and location verified before you first deposit
- Lower limits apply straight away. Higher limits apply after 24 hours